Survey Software & Feedback Solutions for Pharmaceutical Companies

The Pharmaceutical and Healthcare industry is experiencing heightened competition, increased regulation, and extreme scrutiny over patient care and confidentiality.

Healthcare professionals are asked to maintain a superior level of service, and need a way to do so that doesn’t detract from valuable time spent with patients. Service reviews give patients more access to physicians’ and healthcare professionals’ background information, enabling them to make more informed choices when selecting a practice.

Pharmaceutical sales representatives held to high performance and regulatory standards. Customer service and performance ratings are crucial to pharmaceutical companies like Pfizer, that have implemented Confirmit software and reporting solutions into their operations. Confirmit’s enterprise insight software provides invaluable customer and market feedback as they promote products to existing customers and look to uncover new areas of opportunity.

Faster Turnaround Time
Confirmit’s user-friendly online platform and real-time capability reduces the time required to design and activate a survey and affords provides enterprises access to live data. Such speed is critical to the Pharmaceutical industry as new studies and findings can change the way medications are distributed in a matter of hours.

High Level of Customization
Confirmit’s platform facilitates a customized ‘look and feel’ for survey design, data collection, and distribution; capable of supporting corporate logos and branding needs.  It’s full multi-lingual survey and reporting capabilities enable a single consistent platform for all survey and reporting needs across a global organization.

Confirmit also provides:
  • Flexibility and Scalability: Confirmit can meet any survey requirement and is fully capable of supporting, gathering, processing, and reporting on feedback from hundreds, thousands, or millions of respondents.
  • Analysis: Relevant information can be integrated into Confirmit, and collected response data can automatically update existing business systems, facilitating consistent and more in-depth analysis over time.
  • Reporting Capabilities: Instead of creating hundreds or thousands of results reports manually, they can all be automated in Confirmit Reportal, providing a consistent single platform for report viewing and analysis.
  • Secure: Confirmit customers have full confidence that their online survey data is protected and stored to the highest level of industry and regulatory standards.

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