Survey Software & Feedback Solutions for Manufacturing

To monitor operations and production standards set forth by government or other regulatory organizations, manufacturing businesses have established survey and reporting processes within their organizations to measure their success in complying with these standards.

For example, the International Organization for Standardization (ISO) established ISO 9000 as a reference for quality requirements regarding business-to-business dealings. The ISO 9000 standard was later complemented with the ISO 9001:2000 standard which defines clear requirements for organizations - proactive and continual customer requirement identification and customer satisfaction measurement - as key components in a quality management system.

Confirmit can be implemented to continually gather customer requirements and measure customer satisfaction as an integral part of the quality management system. The integrated reporting software, Confirmit Reportal, can also be implemented to allow all relevant stakeholders across the organization a common platform for report viewing and analysis.

Manufacturing institutions that have implemented Confirmit across their businesses include Statoil, one of the world's largest integrated oil and gas producers.

High Level of Flexibility and Scalability
Confirmit can meet any survey requirement and is fully capable of supporting, gathering, processing, and reporting on feedback from hundreds, thousands, or millions of respondents.

Customization
Confirmit's platform facilitates a customized ‘look and feel' for survey design, data collection, and distribution. It's full multi-lingual survey and reporting capabilities enable a single consistent platform for all survey and reporting needs across a global organization.

By integrating Confirmit solutions, manufacturing companies are able to gain valuable insight by utilizing historical or financial data in survey and reporting activities to better determine the needs of their customers, differentiate themselves from competitors, and form corporate and brand identities that further customer loyalty.

Confirmit also provides:

Faster Turnaround Time: Confirmit's user-friendly online platform and real-time capability reduces the time required to design and activate a survey and affords provides enterprises access to live data.

Analysis: Relevant information can be integrated into Confirmit, and collected response data can automatically update existing business systems, facilitating consistent and more in-depth analysis over time.

Reporting Capabilities: Instead of creating hundreds or thousands of results reports manually, they can all be automated in Confirmit Reportal, providing a consistent single platform for report viewing and analysis.

Secure: Confirmit customers have full confidence that their online survey data is protected and stored to the highest level of industry and regulatory standards.

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Survey Software & Feedback Solutions for Manufacturing

To monitor operations and production standards set forth by government or other regulatory organizations, manufacturing businesses have established survey and reporting processes within their organizations to measure their success in complying with these standards.

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