User Program
Confirmit’s User Program is a cross-functional program owned and managed by Confirmit's Marketing, Professional Services, and Confirmit Academy departments. The main objectives of the Confirmit User Program are as follows:
- Proactively build users' knowledge of and confidence in Confirmit.
- Assist users to become self-sufficient in their use of Confirmit.
- Facilitate knowledge sharing between clients.
- Build a deeper, more meaningful relationship with Confirmit users.
The Confirmit User Program activities and enhancements include the following:
- Online Demos in Confirmit - including links to functionality demos.
- Webinars - online seminars (1–2 hours each) focusing on Confirmit solutions.
- Online Help - establishing links from Confirmit functionality directly into the HTML format user manuals.
- Local Customer Seminars - breakfast seminars and other face-to-face meetings with customers.
- Database of Confirmit Solutions - a database of Confirmit Solutions, Confirmit Applications, Scripts, FAQs, Tips, etc., available on the Extranet.
- Customer Extranet - manage and maintain