What is Confirmit?

multi-mode platform designed specifically for market research and feedback programs. It is a feature-rich, one-stop platform that supports the entire market research lifecycle, from survey design, data collection, data processing, and panel management, to reporting and analysis. At every stage of this lifecycle, Confirmit makes your processes more efficient, automates many of your day-to-day tasks, and allows you to focus your time on the areas of your business that matter most.

 —you control the questions. Product testing, consumer behavior, advertising effectiveness, customer service…the list goes on. Whatever the survey, the wide range of question types makes it more engaging for respondents, delivering higher response rates.

analyze data based on a wide variety of factors, and then deliver multiple reports showing key findings. These reports can be tailored to the different people you’re sending them to, from top-line reports and dashboards for executive management, to instant PowerPoints for client presentations, to detailed statistical analysis for those who need an in-depth view of survey results.

via mobile or SMS, using IVR, face-to-face, or using paper questionnaires. The platform’s multi-mode capabilities let you provide your respondents with maximum choice and accessibility, boosting engagement. Whether you offer a single mode of data collection, or a combination of any of the modes Confirmit supports, you can streamline data collection processes, reach more respondents, and ensure data accuracy.

module that allows you to manage your panel and sample and integrate them with your survey activities—all in one place. Alternatively, you can add our Community Panel solution to your Confirmit installation. This enables you to manage your panels in a customer-centric way, helping to engage them in the entire process.

and multiple languages (you can use our Translator add-on for translation into numerous languages). In fact, the platform supports over 250 languages. What’s more, the scalability of the system means that it can cope with very large numbers of survey responses, wherever they come from.

integrate it with your or your clients’, other internal and external systems to fit with business-wide processes. You can import third-party data onto the platform—such as data from Web sites, HR, CRM, or financial systems—then integrate it with Confirmit survey data.

Confirmit Flex, our extensibility framework, provides you with additional opportunities to broaden your use of Confirmit, such as rendering surveys in Flash or for iPhones. Confirmit also offers a range of APIs (Application Programming Interfaces) that allow you to extend and integrate specific areas of your Confirmit implementation.